Terms and Conditions

This website is run by Gdad’s Collectables Ltd. By continuing to use this website, you are indicating that you accept these Terms and Conditions of use.

We recommend that you also read our Privacy policy about data protection and how we use the information you give us, along with our Shipping and Returns policy.

In this policy, ‘we’, ‘us’ and ‘our’ refers to Gdad’s Collectables Ltd, a registered company in England. Company number 07454950. “You” means the person using the website. “The contract is agreed” means that by completing and submitting an electronic order form in our online shop, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.

“Working days” means all days other than Saturdays, Sundays and English statutory and public holidays.

By using the website to buy goods online, you confirm that you are at least 18 years old. Or, if you are under 18, that you are placing an order on this website with the consent of your parent or guardian. We do not intentionally sell goods to children online, but we do sell children’s goods for purchase by people over 18.

Website content

All trademarks and other intellectual property are owned or licensed by us (unless otherwise specified) or are the property of third parties offering goods for sale through this website. You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from us.

Information accuracy

While our website is as accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colours in our images will be rendered correctly on different computer screens. The product dimensions supplied are intended to give an approximate indication of the size of individual products. Products shown may not be actual size. Unless we have been negligent, we cannot accept any liability for loss or damage arising from any action you may take relying on the information contained on this website.

Availability

We will try to make sure that the website is always available. However, this is not always possible, and we are not liable if the website is down. We use a fully hosted and managed platform provided by Squarespace. Access to the website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.

Links

The website may contain links to other websites. These external websites are outside of our control. We cannot be held responsible for such websites and cannot make any guarantees about them. We provide these links because we think they might interest you, but we do not monitor or endorse these other websites.

Liability

We take no responsibility for any loss or damage suffered as a result of our “order online or on premises” services, or goods supplied using them, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention.

However, we do remain liable for loss, damage, death or personal injury resulting from our negligence; fraudulent misrepresentations; and the quality of our goods.

Ordering online

By completing and submitting an order online, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Orders will only be despatched or made available for collection once we have authorisation from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorised.

Certain steps must be followed for a contract to be formed, as described below:

  1. After you have placed your order, we will send you an email to acknowledge your order. It will confirm which goods you have ordered. This email is not an order acceptance from us.

  2. When we despatch your goods from the shop, we will send you a confirmation email. This email constitutes a formal acceptance of your order by us. This also means that a contract between us is agreed and we are obliged to fulfil our obligations under this contract.

We do not have to accept your order, and, for example, we will not accept your order if:

  • We no longer have the goods in stock;

  • Your payment is not authorised;

  • There is an error on our website regarding the price or other details of the goods;

  • Or you have cancelled it in accordance with the instructions below.

We reserve the right to refuse any order.

Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered, unless we have notified you that we do not accept your order or you have cancelled it.

Pricing and payment

Prices throughout the website are quoted in Pounds Sterling, and payments are processed using the very secure Stripe payment gateway in Pounds Sterling. Packing and delivery costs will be added to the total price of your goods. Prices quoted on the website are applicable exclusively to goods purchased through this website. We recommend you read our Shipping and Returns policy.

While we make every effort to ensure that the goods shown on our website are currently available at the price shown on the website, we cannot guarantee that this will always be the case. If goods you have ordered online are unavailable, you will be notified as soon as possible.

If a pricing error is made on our website or in the ordering process, we will inform you as soon as possible and give you the option of buying the goods at the correct price or cancelling the order. Your order will be cancelled, if we cannot get in contact with you to notify you of the error.

Your payment card will be debited for your order on the day of ordering.

Cancelling an order before dispatch

If you change your mind after placing an order, you can cancel it at any time before we despatch it. Simply telephone us to cancel your order. You will need to give us your name and address details, as well as your order number. If you cancel part of an order, the postage and packaging charge may remain the same.

Cooling off period

When you order from us online, you are entitled to a cooling off period after despatch, when you can return your unused and unopened goods without any penalty. Our cooling off period is 10 days, which includes any statutory cooling off period. This period starts the day the contract is agreed (ie. you receive an email from us saying we have despatched your order) and ends 10 days after the day following delivery of the goods. Certain items are excluded from the cooling off period guarantee, unless we are at fault.

Faulty goods

The procedures, set out here, to return goods do not affect your statutory rights. Further information on your statutory rights can be found at www.consumerdirect.gov.uk. If you do receive faulty goods, you should follow one of the procedures outlined in our Shipping and Returns policy.

Exclusions

Please note that due to the second-hand nature of our products, certain goods cannot be returned unless we are at fault.

Returning an item

If you wish to return an item for any reason, you should contact us before returning your unused or damaged product and any original packaging to our address below. We will ask you to use a secure method, as we cannot be held responsible if the item does not arrive. Either a replacement product or full refund (minus the postage and packing) will be arranged promptly.

Termination of the website or services

We reserve the right to terminate the website or remove any of the services on it with immediate effect at any time, for example if: there is a change in the law that limits our ability to provide the website; or an event beyond our control stops us providing the website (eg. technical difficulties).

General/changes to Terms and Conditions

These Terms and Conditions are governed by the law of England and both you and we agree to use the English courts if there is any dispute between us. If any part of these Terms and Conditions is found to be invalid by law, the rest of them remain valid and enforceable.

We reserve the right to change these Terms and Conditions of use from time to time. If this happens, we will notify you by posting the new Terms and Conditions on the website. If you do not wish to be governed by the revised Terms and Conditions, you should stop using the website.

Contact us

If you have any questions relating to this website, please contact us at hello@gdads.co.uk or write to Gdad’s Collectables Ltd, Unit 6B, Pineham Farm, Haversham, Milton Keynes MK19 7DP.

Last updated 21 June 2022